New Delhi: Globally, airlines outdo each other in pampering their high value, premium-class passengers in signature lounges. However, Air India is yet to have its own business lounge at its main hub, IGI Airport's terminal 3 (T3) which opened over two years ago.
The Maharaja's main competition, foreign biggies Emirates and Lufthansa, have beaten AI at opening premium- class lounges at T3 and have been able to wean away high value premium travellers from the national carrier.
At T3, international airlines have the option of sending business and first-class passengers to two lounges — Premium Plaza and ITC — which have become a common pool for premium flyers to catch up on pink papers while waiting for boarding call. AI has been using the facilities of Premier Plaza in both the domestic and international terminals, in addition to a coffee shop in the domestic terminal and a private lounge in the international terminal for its business-class passengers.
24/10/12 Times of India
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The Maharaja's main competition, foreign biggies Emirates and Lufthansa, have beaten AI at opening premium- class lounges at T3 and have been able to wean away high value premium travellers from the national carrier.
At T3, international airlines have the option of sending business and first-class passengers to two lounges — Premium Plaza and ITC — which have become a common pool for premium flyers to catch up on pink papers while waiting for boarding call. AI has been using the facilities of Premier Plaza in both the domestic and international terminals, in addition to a coffee shop in the domestic terminal and a private lounge in the international terminal for its business-class passengers.
24/10/12 Times of India
