Sunday, November 25, 2012

AI cancels flight, takes passengers to Trichy by bus

Chennai: Around 74 passengers who arrived from Kuala Lumpur by an Air India Express flight kicked up a ruckus at the Chennai airport on Saturday , after the airline staff told them that they will have to travel by bus from Chennai to Trichy .
The passengers' ticket was from Kuala Lumpur to Trichy , via Chennai . They refused to travel by bus initially and staged a protest claiming that they were not informed at Kuala Lumpur that the Chennai-Trichy leg of the flight would be cancelled .
Airline and airport officials intervened and pacified the passengers who had turned livid and argued with the staff . An airport official said that the passengers finally left by a bus arranged by the airline from the airport at 2.30 pm.
25/11/12 Times of India
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