Hyderabad: IndiGo Airlines has emerged as the favourite domestic airline this year, closely followed by Jet Airways, according to a survey conducted by travel site TripAdvisor.
Last year’s winner, Kingfisher Airlines, still enjoys goodwill amongst Indian travellers with 74 per cent respondents optimistic about the airline’s revival.
Addressing a press conference, Nikhil Ganju, Country Manager, TripAdvisor India said: “IndiGo takes the top spot as favourite domestic carrier with Jet Airways closely tied behind. However, travellers have voted for Jet Airways as the best on most in-flight comfort and service parameters as well as Web site experience and safety.”
“The domestic airline industry overall has witnessed a difficult year and with recent turbulent times for Kingfisher Airlines, consumers have limited options. However, our survey shows that respondents consider the airline resilient and are positive about its comeback,” he said.
28/11/12 V Rishi Kumar/Business Line
