Mumbai: In the world's busiest airport in the world, Hartsfield-Jackson Atlanta, the option of self check-in is increasingly getting popular as a survey found that an astounding 85 percent passengers avoided airport counters for check-in. While 39% of passengers used the internet to check-in for flights, the remaining checked-in at self-service kiosks or used mobile phone check-ins. It is an increase of ten percent as compared to last year.
While the survey shows web and kiosk check-in are still growing among users of the airport, there are signs that they are reaching a plateau. ``Mobile check-in is expected to take up the baton and there was a doubling in its usage from 3% of passengers in 2011 to 6% in this year,'' according to the results of the latest SITA/Air Transport World Passenger Self-Service Survey.
19/12/12 Times of India
