The Airports Authority of India (AAI) today announced that SITA, the global IT provider for the air transport industry, has been selected to equip 25 airports with its common-use passenger processing system to improve the experience of tens of millions of passengers. This announcement follows the successful implementation of SITA’s passenger systems at 13 AAI airports, which was part of the first phase of an airports modernization plan by AAI. In total, 38 airports managed by AAI will now enjoy the benefits of improved check-in, boarding and new self-service facilities thanks to SITA’s advanced technology.
In this seven-year agreement, SITA will provide AirportConnect Open, the common-use passenger processing system which allows airports to maximize the use of check-in counters and gates. SITA will supply 700 workstations together with common use self-service (CUSS) kiosks across the 25 airports, including at Chennai, Kolkata and Pune. Through shared use among all the airlines operating at the airports, SITA’s CUSS kiosks offer multiple services to the passenger and will allow these airports to increase capacity during surges in traffic.
19/02/13 ITCM
