New Delhi: New Delhi, March 11: India's domestic airline GoAir has been directed by a consumer forum in Delhi to pay Rs. 25,000 as compensation to a passenger for not informing him about the early departure of his flight to Delhi from Patna, leaving him and his wife stranded at the airport. The South West District Consumer Disputes Redressal Forum also noted that the couple had to stay at the airport in Patna till the next day's flight and they were not provided any food or lodging during that period. The forum observed that as the couple spent two days in journey from Patna to Delhi, "the very purpose of air travel was frustrated". "We find the complainant had booked two air tickets of opposite party (GoAir) airlines much in advance and on the date of journey had reported in time, but the flight departed before the scheduled time of departure. No reason for early departure was told to the complainant.
11/03/13 OneIndia
