On Thursday, 68-year-old Canada resident Qurasha Ahmed arrived in Mumbai to visit her newly born grandnephew, and family. But the visit, which was supposed to be a joyous family reunion, has turned into a nightmare for this high blood pressure patient. Her first two nights in the city were spent at the airport after Lufthansa Airlines, in which she was travelling, lost her two bags.
Accusing the local Lufthansa staff of being insensitive, a jet-lagged Ahmed alleged that she was asked to be at the airport around 2 am for two days, only to be told a couple of hours, and lots of dilly-dallying, later that her luggage has not arrived. While one of her bags arrived on Saturday, her chief grouse is the manner in which she was treated by local Lufthansa staff.
“On March 12, a heavy snowstorm over Germany forced my Calagary-Frankfurt flight to be diverted to Amsterdam, where we were put up in ahotel till the weather cleared. But I had no problem with my baggage. However, it all went terribly wrong on arrival in Mumbai," Ahmed said .
17/03/13 Aditya Anand/Mumbai Mirror
