Cape Town: The airline industry is set to allow consumers to see more details of what they are booking using a new online reservation platform, a project that poses a threat to many travel technology firms working with older systems.
Almost two thirds of global tickets sales are made via travel agents, online travel agencies and travel management companies rather than the airlines themselves.
While many airline websites can show customers content such as no-frills or bundled offers, travel agents cannot access the same information and services in most cases because of outdated software that uses a computer language developed 40 years ago.
In many cases, passengers have no way of comparing different packages, meal prices or the size of seats.
An enhanced web platform could be widely available within two years if the world's airlines prevail, with a pilot demonstration with real transactions planned for October 2013 in Dublin at the World Passenger Summit.
04/06/13 Reuters/Economic Times
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Almost two thirds of global tickets sales are made via travel agents, online travel agencies and travel management companies rather than the airlines themselves.
While many airline websites can show customers content such as no-frills or bundled offers, travel agents cannot access the same information and services in most cases because of outdated software that uses a computer language developed 40 years ago.
In many cases, passengers have no way of comparing different packages, meal prices or the size of seats.
An enhanced web platform could be widely available within two years if the world's airlines prevail, with a pilot demonstration with real transactions planned for October 2013 in Dublin at the World Passenger Summit.
04/06/13 Reuters/Economic Times
