Mumbai: The passengers of Air India AI 330 to Bangkok were left seething when their 2am flight was delayed on Saturday and no reasonable explanation was offered. An alternative plane was later provided and it took off three hours later.
"Minutes after we boarded, we were told that the plane had developed a snag and the flight would be delayed," said a passenger requesting anonymity. "We were assured that the snag would be rectified in 15 minutes," he added. However, the passengers ended up spending two hours inside the aircraft.
They were then informed that another aircraft had been arranged and they would be shifted to it.
30/06/13 Times of India
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"Minutes after we boarded, we were told that the plane had developed a snag and the flight would be delayed," said a passenger requesting anonymity. "We were assured that the snag would be rectified in 15 minutes," he added. However, the passengers ended up spending two hours inside the aircraft.
They were then informed that another aircraft had been arranged and they would be shifted to it.
30/06/13 Times of India
