Ahmedabad: A consumer court has asked the Indian Airlines to pay for ticket of a minor and harassment after the airline's flight was overbooked and the minor had to take another plane to reach Ahmedabad from Delhi.
14-year old Fenil Shah, a chess player, had gone to Bhubaneshwar to participate in a tournament. On his way back home, he stayed at Delhi, from where his ticket for Ahmedabad was booked on May 31, 2001 in IA's flight IC-817. In the afternoon, while he was standing in a queue for boarding, he was intimated that the flight was full and he could not board the plane.
According to Shah, the airlines did not help him book his seat in other flights. Finally, he took a ticket in IndiGo Airlines by paying Rs 11,078. After he landed Ahmedabad, his mother immediately lodged a complaint with the Indian Airlines Traffic Service Terminal at Mumbai.
17/06/13 Saeed Khan/Times of India
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14-year old Fenil Shah, a chess player, had gone to Bhubaneshwar to participate in a tournament. On his way back home, he stayed at Delhi, from where his ticket for Ahmedabad was booked on May 31, 2001 in IA's flight IC-817. In the afternoon, while he was standing in a queue for boarding, he was intimated that the flight was full and he could not board the plane.
According to Shah, the airlines did not help him book his seat in other flights. Finally, he took a ticket in IndiGo Airlines by paying Rs 11,078. After he landed Ahmedabad, his mother immediately lodged a complaint with the Indian Airlines Traffic Service Terminal at Mumbai.
17/06/13 Saeed Khan/Times of India
