Friday, August 23, 2013

Mile-high shock: AI in-flight TV calls flyer "idiot"

Mumbai: Unlike flight attendants, in-flight entertainment systems onboard the planes are unfailingly courteous in their electronic speech or so one would think. But on a recent Air India London-Mumbai flight, a passenger discovered that even an equipment can be rude. When she tried to work the in-flight entertainment system to watch a movie it refused to relent and in an uncharacteristic display of emotion, called her an idiot and ordered her to lie low.
The incident took place on July 25 onboard Air India's London-Mumbai flight AI-130. Inside the swanky Boeing 777 aircraft, where every passenger gets an access to an in-flight entertainment system, the woman passenger in question was seated on 19H in the economy class.
Sources said about five hours into the flight, the said passenger tried to switch on the system to watch a movie but it did not respond. She fiddled with the switches and buttons when the screen came to life. One the top of the screen was displayed the message: "This selection is not currently available. Please try again later," And at the bottom, was the line: "Lie low...Sit down you idiot!"
"The commander came over to investigate and on seeing the message apologized to her," said a source.
24/08/13 Manju V/Times of India
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