Friday, September 27, 2013

New dawn for civil aviation needs to be nurtured

Even in tough times, the efficient and reliable come through. India’s civil aviation industry, plagued by high costs of servicing, fuel, taxes and apron charges, and inferior technology at airports and ground handling, is a case in point.
But even in this sector, the adage holds good. Budget carrier IndiGo Airlines, with a market share of just under 30 per cent, and revenues of Rs 9458 crores, has turned in a handsome profit for FY13, while all other carriers have posted losses.
IndiGo’s Rs 787 crore profit figure is sharply up on the previous year’s 128 crore, and this is the fifth year in a row that it has turned in positive numbers. It prides itself on not cancelling flights and always running them on time.
The flying public, from its numbers, and all other parameters such as customer satisfaction, seems to agree.
Other airlines, possibly embarrassed by their own inferior showing, while admitting IndiGo is indeed well-run, think the lack of transparency (IndiGo is not a listed entity) may explain its stellar profitability.
27/09/13 Gautam Mukherjee/NITI Central
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