New Delhi:Air India's flagship product — the nonstop India-Australia connection — has run into a controversy on its maiden flight itself. A Melbourne-based NRI who took the first flight to Delhi on the Dreamliner last Friday has accused the airline's cabin crew of being rude; indulging in "racial discrimination by giving better service to foreigners; bad food and poor comfort and ambiance."
His onboard experience aired by a Punjabi radio channel in Australia has gone viral. However AI denied all his charges, terming them the "complaints of an individual as none of his 199 co-travellers had a bad word about the flight."
The passenger, Gurpal Singh, said he took a weekend trip to Delhi just to be on the maiden flight of AI's Dreamliner. Speaking in Punjabi, he complained that the flight was late by over two hours from Melbourne.
09/09/13 Saurabh Sinha/Times of India
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His onboard experience aired by a Punjabi radio channel in Australia has gone viral. However AI denied all his charges, terming them the "complaints of an individual as none of his 199 co-travellers had a bad word about the flight."
The passenger, Gurpal Singh, said he took a weekend trip to Delhi just to be on the maiden flight of AI's Dreamliner. Speaking in Punjabi, he complained that the flight was late by over two hours from Melbourne.
09/09/13 Saurabh Sinha/Times of India
