Mumbai: Jet Airways recorded 84 incidents of passengers behaving indecently with airhostesses, while Indigo recorded 48, the Civil Aviation Ministry said in reply to a query in the Lok Sabha this month. The national carrier recorded a considerably lower number 19 incidents.
The aviation ministry said these are the cases that have come to the notice of the Director General of Civil Aviation (DGCA) and that the airlines have taken suitable action on them.
Private carrier Spicejet, which began operations in 2005 has recorded six such incidents. A spokesperson for the airline said it has a very strict policy in dealing with such incidents. "Any misbehaviour of any sort against our crew will not be tolerated and the flier is offloaded," she told TOI.
However, a former airhostess said not all such incidents are taken seriously
DGCA sources said some of the incidents were often minor. "Cabin crew often end up reporting situations where aircraft held up in queue for takeoff, that lead to unpleasant exchanges with passengers who want to use the washroom," a senior DGCA official said.
08/02/14 Times of India
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The aviation ministry said these are the cases that have come to the notice of the Director General of Civil Aviation (DGCA) and that the airlines have taken suitable action on them.
Private carrier Spicejet, which began operations in 2005 has recorded six such incidents. A spokesperson for the airline said it has a very strict policy in dealing with such incidents. "Any misbehaviour of any sort against our crew will not be tolerated and the flier is offloaded," she told TOI.
However, a former airhostess said not all such incidents are taken seriously
DGCA sources said some of the incidents were often minor. "Cabin crew often end up reporting situations where aircraft held up in queue for takeoff, that lead to unpleasant exchanges with passengers who want to use the washroom," a senior DGCA official said.
08/02/14 Times of India
