Mumbai: Two hundred and seventy five passengers scheduled to depart for New York on a United Airlines flight on Friday were left in the lurch when their flight was cancelled.
The passengers were dropped off at two hotels near the international airport. They were stranded in these hotels over the weekend, and claimed the airlines stopped communicating with them, leaving them on tenterhooks. The flight finally left at 7 pm yesterday.
Susan M, who is on a business trip with a group, was visibly upset, and has vowed never to travel by the airlines again. "It is ridiculous that the airline staff are treating us so badly.
They dropped us off and left us, without any intimation of their future plans. They can't leave us like this in a city we have come to for the first time. We can't get clean water or Internet services. It feels like we have been locked up in jail," said Susan.
03/03/14 MiD DAY/NDTV
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The passengers were dropped off at two hotels near the international airport. They were stranded in these hotels over the weekend, and claimed the airlines stopped communicating with them, leaving them on tenterhooks. The flight finally left at 7 pm yesterday.
Susan M, who is on a business trip with a group, was visibly upset, and has vowed never to travel by the airlines again. "It is ridiculous that the airline staff are treating us so badly.
They dropped us off and left us, without any intimation of their future plans. They can't leave us like this in a city we have come to for the first time. We can't get clean water or Internet services. It feels like we have been locked up in jail," said Susan.
03/03/14 MiD DAY/NDTV
