Thursday, March 13, 2014

3 months for airlines to fulfil disabled fliers’ rights

New Delhi: The Centre has issued rules to ensure that airlines do not prevent any differently-abled passenger from flying.
Civil aviation regulator DGCA has asked all airlines and airports to provide required facilities and assistance to meet the needs of disabled fliers and upload related information on their websites within three months.
After years of appeals by NGOs as well as some government agencies, the DGCA had released on February 28 a report with a set of compulsory guidelines for all carriers flying in India. The government has now come out with a set of civil aviation requirements (CAR), which formally activates the process.
The guidelines allow guide dogs, a mode of assistance widely adopted in western countries.
Till now, airlines had individual set of guidelines on dealing with differently-abled passengers. Many a time, such passengers were either harassed or, in some cases, not allowed to fly by airlines on one pretext or the other.
“No airline shall refuse to carry persons with disability or reduced mobility and their assistive aids/devices, escorts and guide dogs, including their presence in the cabin, provided such persons or their representatives, at the time of booking, inform the airline of their requirements,” the DGCA report said.
12/03/14 Telegraph
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