Muscat: A total of 109 passengers were stranded at the Muscat International Airport for nearly 15 hours as the Muscat-Mumbai-Ahmedabad Air India flight was grounded due to a problem with the aircraft's tyres on Monday.
"We were supposed to fly to Mumbai at around 12 midnight yesterday. But by 12:30am, the airline officials informed us that the flight will be delayed without revealing reasons for the delay," some passengers told Times of Oman.
"Even though a few people were accommodated in hotels, a majority were left back at the airport itself. There were many who were travelling with some emergency purpose and had a short period of leave. Even our luggage was not given back by the airlines," passengers said while alleging that they were not looked after well.
"The food too was not provided properly," they alleged.
The passengers were able to leave Muscat only by 2:45pm.
Meanwhile, a top Air India official said that the flight had tyre problem and it led to the delay in departure.
"We had to bring in a new tyre and parts from India. Technicians were also flown in to fix it. This caused the delay," the official said while adding that the airline provided the best facilities to the passengers.
11/03/14 Times of Oman
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"We were supposed to fly to Mumbai at around 12 midnight yesterday. But by 12:30am, the airline officials informed us that the flight will be delayed without revealing reasons for the delay," some passengers told Times of Oman.
"Even though a few people were accommodated in hotels, a majority were left back at the airport itself. There were many who were travelling with some emergency purpose and had a short period of leave. Even our luggage was not given back by the airlines," passengers said while alleging that they were not looked after well.
"The food too was not provided properly," they alleged.
The passengers were able to leave Muscat only by 2:45pm.
Meanwhile, a top Air India official said that the flight had tyre problem and it led to the delay in departure.
"We had to bring in a new tyre and parts from India. Technicians were also flown in to fix it. This caused the delay," the official said while adding that the airline provided the best facilities to the passengers.
11/03/14 Times of Oman
