India’s budget airline Spicejet has taken discrimination to a whole new level profiting from illegally charging for wheelchair assistance, a passenger alleges.
Mr and Mrs Maldar will soon be travelling from Sharia airport in the United Arab Emirates to India. Mrs Maldar recently had a procedure performed. The doctor treating her in Dubai recommended using a wheelchair during the flight to India.
India’s Civil Aviation Requirement for transport of passengers with reduced mobility states "airlines shall ensure that at all stations, for boarding / disembarking purposes, before departure, during intermediate stops and on arrival wheel chairs are available without any extra charge".
“When we checked with the Spicejet customer care they told me that I have to pay AED 260 for wheelchair service at the check-in counter at Sharjah Airport,” Mr Maldar said.
03/03/14 Roberto Castiglioni/Reduced Mobility Rights
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Mr and Mrs Maldar will soon be travelling from Sharia airport in the United Arab Emirates to India. Mrs Maldar recently had a procedure performed. The doctor treating her in Dubai recommended using a wheelchair during the flight to India.
India’s Civil Aviation Requirement for transport of passengers with reduced mobility states "airlines shall ensure that at all stations, for boarding / disembarking purposes, before departure, during intermediate stops and on arrival wheel chairs are available without any extra charge".
“When we checked with the Spicejet customer care they told me that I have to pay AED 260 for wheelchair service at the check-in counter at Sharjah Airport,” Mr Maldar said.
03/03/14 Roberto Castiglioni/Reduced Mobility Rights
