Wednesday, April 09, 2014

Rescheduled flights send plans of 900 Pune travellers for a toss

Pune: Last-minute rescheduling by an airline of its flights to Delhi from April 21 to June 6 has put 900-odd travellers from Pune in a soup.
The airline recently rescheduled its flight —originally scheduled for 7.45am departure but rescheduled to 11am — putting numerous travel plans (involving connecting flights ahead) in disarray. These travellers had booked connecting flights from Delhi to Srinagar.
The airline, one of India's major airlines, quickly came to the rescue, but not without causing passengers the inconvenience of having to take alternative flights from Mumbai to Delhi, so as to make it in time for their flight connections to Srinagar.
"We are trying our best to handle this situation and have been on this issue for over two hours. What caused the rescheduling to 11 am is a change in the airline's rotation. The aircraft these passengers were booked on followed the Chennai-Pune-Delhi route, but for some reason, the Chennai to Pune route had to be deactivated. The airline thus had to opt for a better utilization approach, and the 11am slot was the only slot available," said a senior official from the airline.
09/04/14 Times of India
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