New Delhi: State-run carrier Air India will complete all the necessary requirements for its integration with Star Alliance before this weekend and ahead of schedule, as it looks to ensure that one of the most critical pillars of its turnaround plan goes through smoothly. After a wait of about seven years, Air India is to officially join the largest global airline alliance in July this year.
A top airline official told FE that training of its front-line staff is complete, while contracts such as commercial and legal agreements with Star Alliance partners is nearly done as well. Testing of the IT systems with partner airlines will be completed on Thursday.
“Our internal deadline had been May 15 and most of the work is now done. This is a very crucial part of our strategy and we need to get this right. We have been working on this for a long while on and have upgraded several processes to match the partners,” he said.
He added, “We are testing the file exchanges right now in the IT system. The contractual work for the frequent flyer programme, including the commercial and legal agreements, have been done with all the 26 airlines. The branding work is on as well, the templates are being made right now”.
15/05/14 Roudra Bhattacharya/Financial Express
To Read the News in full at Source, Click the Headline
A top airline official told FE that training of its front-line staff is complete, while contracts such as commercial and legal agreements with Star Alliance partners is nearly done as well. Testing of the IT systems with partner airlines will be completed on Thursday.
“Our internal deadline had been May 15 and most of the work is now done. This is a very crucial part of our strategy and we need to get this right. We have been working on this for a long while on and have upgraded several processes to match the partners,” he said.
He added, “We are testing the file exchanges right now in the IT system. The contractual work for the frequent flyer programme, including the commercial and legal agreements, have been done with all the 26 airlines. The branding work is on as well, the templates are being made right now”.
15/05/14 Roudra Bhattacharya/Financial Express
