Monday, June 02, 2014

AirAsia's no-free-bags rule irks DGCA

New Delhi: Low-cost carrier AirAsia's global practice of putting a price tag on almost every service provided has run into regulatory hurdles in India. AirAsia India Pvt Ltd (AAIPL) was to begin operations next Thursday and had decided not to allow any free check-in baggage. It had also decided to not refund base fares to passengers who cancel their tickets, while levying some new charges in India.
"We have asked AAIPL to immediately take off all these charges from their website. Airlines have to submit their charges to the regulator and get them approved. That did not happen in this case for charges like those for checking-in baggage and a few others. I have also called airline officials for a meeting on Wednesday," Prabhat Kumar, director general of civil aviation (DGCA) chief, said.
Till Kumar's order came late on Tuesday evening, AAIPL's pre-booked baggage charges on the website started at Rs 199 for up to 15kg. This charge will keep getting heftier as the bags get heavier. But flyers checking-in at airport counters were required to pay Rs 300 for up to 15kg and then Rs 250 perkg for ever kilo beyond 15kg!
04/06/14 Saurabh Sinha/Times of India
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