Chennai: A consumer court here has ordered Etihad Airways to pay a compensation of Rs. 3 lakh to an elderly passenger for causing agony, detaining her illegally and causing embarrassment in front of other passengers. The order was passed by the District Consumer Disputes Redressal Forum (South) bench.
The complainant, Arumugam Kanthimathiammal (68) of Adyar, had booked tickets on Etihad Airways for a journey to Chicago, via Abu Dhabi, and back. She received e-tickets for the onward journey scheduled for March 21, 2010, and for the return on September 11, 2010.
She had then advanced her return journey and booked a ticket for July 24, 2010. She noticed her name was changed in the boarding pass and informed her son.
24/06/14 The Hindu
To Read the News in full at Source, Click the Headline
The complainant, Arumugam Kanthimathiammal (68) of Adyar, had booked tickets on Etihad Airways for a journey to Chicago, via Abu Dhabi, and back. She received e-tickets for the onward journey scheduled for March 21, 2010, and for the return on September 11, 2010.
She had then advanced her return journey and booked a ticket for July 24, 2010. She noticed her name was changed in the boarding pass and informed her son.
24/06/14 The Hindu
