Aviation experts and industry analysts have called on the government to revamp Airports Authority of India (AAI), following civil aviation minister Ashok Gajapathi Raju's report to Prime Minister Narendra Modi on Saturday, in which he said accumulated losses of Rs 49,000 crore have put the aviation sector on the verge of collapse.
The core function of AAI, which was carved out of the civil aviation ministry in 1995, was to improve quality and service in airports across the country. Officials decided that of AAI's two principal responsibilities, operations and engi
neering, operations would be the first priority as it involved safety and quality of terminal management as well as airside operations.
However, several projects and extensive construction work over the past few years has changed the character of AAI, with the authority hiring fewer airport management and operation experts and more engineers. Experts say
the replacement of experts in airport management, safety, commercial and customer relationship with engineers has had severe impact on service, quality and safety at Indian airports.
23/06/14 Arun Janardhanan/Times of India
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The core function of AAI, which was carved out of the civil aviation ministry in 1995, was to improve quality and service in airports across the country. Officials decided that of AAI's two principal responsibilities, operations and engi
neering, operations would be the first priority as it involved safety and quality of terminal management as well as airside operations.
However, several projects and extensive construction work over the past few years has changed the character of AAI, with the authority hiring fewer airport management and operation experts and more engineers. Experts say
the replacement of experts in airport management, safety, commercial and customer relationship with engineers has had severe impact on service, quality and safety at Indian airports.
23/06/14 Arun Janardhanan/Times of India
