Pune: A feedback facility has been started this week at Pune Lohegaon International Airport. The feedback forms will be available at four different locations inside the airport premises along with a single touch-screen system for online feedback. This service is for all passengers alighting at this airport as said by the Pune Airport Director.
The airport already had a feedback register before this system. Airport Director, Manoj Gangal said, “In the earlier system, the register was kept at airport terminal manager’s counter and people weren’t even aware about it. Due to this, response of people was very low and even then the feedback forms weren’t accessed on time. Only 10 to 20 passengers use to fill the form.
04/06/14 Daily News & Analysis
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The airport already had a feedback register before this system. Airport Director, Manoj Gangal said, “In the earlier system, the register was kept at airport terminal manager’s counter and people weren’t even aware about it. Due to this, response of people was very low and even then the feedback forms weren’t accessed on time. Only 10 to 20 passengers use to fill the form.
04/06/14 Daily News & Analysis
