New Delhi: In a first-of-its-kind action, DGCA has directed SpiceJet to refund fare to all passengers of a Mumbai-Delhi flight that was delayed by about five hours last month, officials said on Monday.
The aviation regulator also asked the no-frills airline to refund the money it charged from passengers of this delayed flight by selling food and beverages, instead of offering it for free in accordance with the laid-down rules.
The Boeing 737-800 aircraft (VT-SGO), carrying 172 passengers including two infants, suffered engineering problems which led the pilots to abort take-off and return to the bay.
Another plane was pressed into service, replacing the 189-seater aircraft, to operate Flight SG-419 on June 16 after a delay of over four-and-a-half hours.
28/07/14 PTI/Times of India
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The aviation regulator also asked the no-frills airline to refund the money it charged from passengers of this delayed flight by selling food and beverages, instead of offering it for free in accordance with the laid-down rules.
The Boeing 737-800 aircraft (VT-SGO), carrying 172 passengers including two infants, suffered engineering problems which led the pilots to abort take-off and return to the bay.
Another plane was pressed into service, replacing the 189-seater aircraft, to operate Flight SG-419 on June 16 after a delay of over four-and-a-half hours.
28/07/14 PTI/Times of India
