New Delhi: In a glaring instance of Air India's (AI) shoddy service, a chief engineer in the Merchant Navy had to go through the shocking experience of eating a good half of a worm that got mixed in the breakfast served on Pune-Delhi flight No. AI852 on September 11. By the time the passenger, Mahesh A. Patil, saw the worm, he had already eaten half of it along with the garlic sautéed spinach and peas served with spring omelette.
An aghast Patil cried in horror when he saw the worm, which lay exposed on his tray after he had eaten most of the meal. Subsequently, he lodged a formal complaint with the crew and also reported the matter to flight commander Captain Deepak Mendiratta. Patil was seated in the upper economy J class. Patil's complaint states, "Found half-cut worm in green peas breakfast menu." He was offered another breakfast but curtly refused. Some other passengers gave up their breakfast in disgust, a passenger who was also on board told MAIL TODAY. The food was supplied by Chefair, one of AI's regular caterers.
13/09/14 Sanjay Singh/Mail Today/India Today
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An aghast Patil cried in horror when he saw the worm, which lay exposed on his tray after he had eaten most of the meal. Subsequently, he lodged a formal complaint with the crew and also reported the matter to flight commander Captain Deepak Mendiratta. Patil was seated in the upper economy J class. Patil's complaint states, "Found half-cut worm in green peas breakfast menu." He was offered another breakfast but curtly refused. Some other passengers gave up their breakfast in disgust, a passenger who was also on board told MAIL TODAY. The food was supplied by Chefair, one of AI's regular caterers.
13/09/14 Sanjay Singh/Mail Today/India Today
