New Delhi: Minister for Civil Aviation, Shri Ashok Gajapathi Raju Pusapati launched here today a’ Know Your Rights’ (KYR) portal of the Directorate General of Civil Aviation (DGCA) in the presence of Minister of State for Civil Aviation, Shri G M Siddeshwara and other dignitaries to mark 100 days of the new government. While addressing a press conference on the occasion, the Minister listed out the major achievements and initiatives of the ministry since May to August this year. He also mentioned the humanitarian work undertaken by Air India for flood victims in Jammu and Kashmir. Describing the features of the KTR portal, Dr Prabhat Kumar, DGCA said that it would provide information on the rights of passengers in cases of delays, cancellation and denied boarding, lost, delayed, misplaced and damaged baggage; and on matters related to booking, airfare components and refund of air tickets. The information on availability of the Grievance Redressal Mechanism, names of nodal officers and contact numbers would be shared with the public on the portal.
09/09/14 Odishadiary.tv
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09/09/14 Odishadiary.tv
