At least 50 Air India flights were delayed, many by more than two hours, after the passenger check-in system of the national carrier at the Indira Gandhi International Airport in Delhi failed in the early hours of Saturday. The glitch and the delays led to chaos at the airport.
All passengers and luggage had to be checked in manually between 7 am and noon, after which officials said the system was restored, even as the flight delays had a cascading effect till late in the afternoon.
Air India officials at the airport said at least 50 flights were delayed through Saturday, including 15 international flights. “We had to manually check in all passengers and luggage, which delayed the entire process. The delay in international flights was much more,” an airport official said.
30/11/14 Indian Express
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All passengers and luggage had to be checked in manually between 7 am and noon, after which officials said the system was restored, even as the flight delays had a cascading effect till late in the afternoon.
Air India officials at the airport said at least 50 flights were delayed through Saturday, including 15 international flights. “We had to manually check in all passengers and luggage, which delayed the entire process. The delay in international flights was much more,” an airport official said.
30/11/14 Indian Express
