New Delhi: World over, airlines have to deal with some flyers who are perennially on a short fuse and get into scuffles at the slightest provocation. But after going through the uploaded videos of what allegedly transpired aboard an IndiGo flight on its Delhi-Chennai leg this Sunday and after speaking to the airline, one thing is clear - some Indian flyers could easily top the list of worst flyers anywhere in the world.
How can a passenger try to force entry into the cockpit of an aircraft, whatever be the provocation? In this case, it seems to have been merely a delay in takeoff which irked one passenger so much that he was ready to barge into the cockpit. This is a clear security breach. For this offence alone, the Commander of this flight should have got the passenger deplaned immediately.
The passenger in question began complaining about the delay to the crew "in a rude and aggressive tone and arguing with them. The passenger tried to then barge into the cockpit which is a safety breach.
While the Captain and the crew apologized to the passengers and requested him to be seated on his assigned seat (Row 30), he started shouting, arguing and abusing in a loud manner. Despite repeated requests when his behaviour didn’t improve, the Captain asked the passenger to apologise for his behaviour or else he would be not allowed to travel.
From this version, it is clear that though the passenger was justified in being upset at the delay, his actions do not merit any justification. In fact, by trying to force himself into the cockpit and generally being a nuisance, this passenger caused the flight to get further delayed! As for some fellow passengers supporting his behaviour, they obviously were not on any urgent business and did not care by how much the flight was further delayed.
13/11/14 Sindhu Bhattacharya/FirstBiz
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How can a passenger try to force entry into the cockpit of an aircraft, whatever be the provocation? In this case, it seems to have been merely a delay in takeoff which irked one passenger so much that he was ready to barge into the cockpit. This is a clear security breach. For this offence alone, the Commander of this flight should have got the passenger deplaned immediately.
The passenger in question began complaining about the delay to the crew "in a rude and aggressive tone and arguing with them. The passenger tried to then barge into the cockpit which is a safety breach.
While the Captain and the crew apologized to the passengers and requested him to be seated on his assigned seat (Row 30), he started shouting, arguing and abusing in a loud manner. Despite repeated requests when his behaviour didn’t improve, the Captain asked the passenger to apologise for his behaviour or else he would be not allowed to travel.
From this version, it is clear that though the passenger was justified in being upset at the delay, his actions do not merit any justification. In fact, by trying to force himself into the cockpit and generally being a nuisance, this passenger caused the flight to get further delayed! As for some fellow passengers supporting his behaviour, they obviously were not on any urgent business and did not care by how much the flight was further delayed.
13/11/14 Sindhu Bhattacharya/FirstBiz
