Monday, February 16, 2015

Tackling AI's delayed flights: Deducting Rs 500 for every 5 min delay is not enough

New Delhi: Will deduction of Rs 500 for every five minute delay in reporting to work by an Air India cabin crew member be enough punishment for errant staff? This is one of the proposals the airline has been working on and it still needs clearance from its board of directors.

The penalty is being discussed within the airline after Civil Aviation Secretary V Somasundaran said earlier this month that any delay in flights attributable to late arrival of cabin crew must be dealt with by lopping off some of the errant crew member's salary. He had, at that time, promised to work out a formula by which salary deductions would be determined. Air India has had a dismal on-time performance record these past few months, with airline sources saying only 53% flights were on time in December and close to 60% in January. They claim the OTP for February has improved significantly, to between 75-80% till now.

A source in the airline confirmed that the Rs 500 deduction for every five minute delay in reporting for work by a cabin crew member was being discussed internally. But this move, even if implemented, is unlikely to sort out the mess within Air India. For several reasons.
16/02/15 Sindhu Bhattacharya/FirstPost
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