Wednesday, February 11, 2015

What to do when your bags go missing at airports

One of the realities of air travel is that sometimes your bags do not arrive at your destination with you. This is more likely to happen when you are on a hopping flight. So, while you get off from one plane to board another, your bags could be left behind.

Of course, this can lead to a lot of inconvenience and even anger, but there are a number of things you can do to make the experience less stressful. For starters, as soon as you discover that your bags are missing, do not leave the airport without making out a report. This will ensure that the airline knows that your bags are missing and try to find them for you or provide some compensation.

For instance, Jet Airways says that in case a bag is not recovered within 14 days, the airline will settle the passenger’s claim up to a maximum liability of ?450 per kg of checked-in baggage for flights within the country.

For international travel, including domestic portions on the ticket, the liability limit for delay, damage or loss is $9.07 per pound ($20 per kg) for checked baggage. However, different airlines offer different compensation.
10/02/15 Ashwini Phadnis/Business Line
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