In the two months of January and February this year, major airlines received about 2,300 complaints, most of which were regarding loss of baggage.
Complaints about flight operations and even fares have also been received by the airlines. On average, a complaint was received by the airlines every 35 minutes.
While 25 per cent of all the complaints in January and February were about loss of baggage - including theft - the issue was surprisingly not discussed by officials of the Civil Aviation Ministry, sources told Mail Today.
Over 500 complaints about baggage theft were received during this period, a rise of 50 per cent from the figures for January-February 2014.
According to the Director General of Civil Aviation (DGCA), flight delays due to fog were not a major source of anger for the passengers. But loss of baggage became a major problem for passengers who travelled by various airlines.
On average, about 50 complaints about baggage theft were received at the airports, a senior Central Industrial Security Force (CISF) official told Mail Today.
02/04/15 Mail online India
To Read the News in full at Source, Click the Headline
Complaints about flight operations and even fares have also been received by the airlines. On average, a complaint was received by the airlines every 35 minutes.
While 25 per cent of all the complaints in January and February were about loss of baggage - including theft - the issue was surprisingly not discussed by officials of the Civil Aviation Ministry, sources told Mail Today.
Over 500 complaints about baggage theft were received during this period, a rise of 50 per cent from the figures for January-February 2014.
According to the Director General of Civil Aviation (DGCA), flight delays due to fog were not a major source of anger for the passengers. But loss of baggage became a major problem for passengers who travelled by various airlines.
On average, about 50 complaints about baggage theft were received at the airports, a senior Central Industrial Security Force (CISF) official told Mail Today.
02/04/15 Mail online India
