Thursday, April 23, 2015

Mumbai Airport's "Pranaam" promises to transform the Airport Experience in India

The first-of-its kind personalized Airport services "Pranaam" introduced by GVK CSIA at the Domestic & International terminals, received an international acclaim from the globally renowned Business Initiative Directions (BID) Group One. BID honoured Pranaam Services with the Century International Quality Era award as a recognition to the services' combined high delivery on customer-focused parameters such as quality, leadership, technology, management, customer satisfaction, brand name and business results.

The Pranaam GVK Guest Services aim to redefine the Airport Experience in India and take it on par with the global best with a bouquet of services on offer spanning Departures, Arrivals, Transition and Lounge services for both Domestic & International passengers. The services cater to individual passengers, families, assistance to corporate clients, warmth & care to families, special attention to elderly guests, personalized care for women traveling with kids and secured transit assistance. Broadly the services offered are Pranaam Platinum, Pranaam Gold, Pranaam Transit and Pranaam Lounge (at T2). The services have been aligned with essence of India's culture depicting warmth and care.
23/04/15 Equity Bulls
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