At a time when the union finance minister is promising to give tax rebates and benefits for usage of credit/debit cards during transactions, the air passenger's association claims that airlines are needlessly pocketing Rs75 to Rs150 as 'convenience' charges from passengers who book through their website. Ironically, online payment reduces the operation cost of an airline.
Air Passengers Association of India (APAI) has taken up the issue with aviation regulator DGCA and written to its chief M Sathiyavathy urging her to take action against such airlines.
In the letter, president of APAI Sudhakar Reddy states: "The question is why this convenience fee at all? Does a petrol depot charge convenience fees if I pay through cards? No. Does an insurance company charge convenience fee if I pay online premium through cards? No. Does a store charge convenience fee when instead of paying cash you pay through cards? No, Same is the case when you make payment for your mobile bill and various other services like electricity, property tax and what have you."
18/07/15 Shahkar Abidi/Daily News & Analysis
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Air Passengers Association of India (APAI) has taken up the issue with aviation regulator DGCA and written to its chief M Sathiyavathy urging her to take action against such airlines.
In the letter, president of APAI Sudhakar Reddy states: "The question is why this convenience fee at all? Does a petrol depot charge convenience fees if I pay through cards? No. Does an insurance company charge convenience fee if I pay online premium through cards? No. Does a store charge convenience fee when instead of paying cash you pay through cards? No, Same is the case when you make payment for your mobile bill and various other services like electricity, property tax and what have you."
18/07/15 Shahkar Abidi/Daily News & Analysis
