Visiting a new country may be exciting for most people but not for this man from Punjab, who ended up in the wrong country after the staffers of the airline he was travelling with failed to verify his boarding pass. The airline realised their goof-up and got the passenger back to Mumbai and sent him off to the correct destination.
The incident occurred with Kashmiri Lal, a 39-year-old resident of Ganna Pind, a village in Jalandhar, Punjab. Lal, a mason, was supposed to go to Kuwait for a job and arrived at Terminal 2 of the Mumbai international airport on July 14 from Delhi. Lal had travelled to the city by Jet Airways flight 9W 352 (Delhi-Mumbai), which arrived here at 5.05 pm. Lal was then supposed to take Jet Airways flight 9W 572 (Mumbai-Kuwait), which was scheduled to depart from Mumbai at 5.52 pm. But, instead of boarding the Kuwait-bound Boeing 727-800 aircraft, Lal ended up in flight 9W 252 (Mumbai-Colombo), which departs from the city at around 6.05 pm.
According to senior airport officials, the error occurred because both the aircraft were parked at the same aerobridge. An airport official said, “Each aerobridge has two boarding gates. Both the aircraft were parked in the same aerobridge (number 65), but at different boarding gates.
This led to the passenger entering the incorrect aircraft. It is the airline’s responsibility to check the passenger’s boarding pass before he enters the aircraft. If that had been done, this incident wouldn’t have happened. This is a lapse on the airline’s part.” The officer further asserted that such oversight could pose a security threat to the airport.
16/07/15 Neha LM Tripathi/Mid Day
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The incident occurred with Kashmiri Lal, a 39-year-old resident of Ganna Pind, a village in Jalandhar, Punjab. Lal, a mason, was supposed to go to Kuwait for a job and arrived at Terminal 2 of the Mumbai international airport on July 14 from Delhi. Lal had travelled to the city by Jet Airways flight 9W 352 (Delhi-Mumbai), which arrived here at 5.05 pm. Lal was then supposed to take Jet Airways flight 9W 572 (Mumbai-Kuwait), which was scheduled to depart from Mumbai at 5.52 pm. But, instead of boarding the Kuwait-bound Boeing 727-800 aircraft, Lal ended up in flight 9W 252 (Mumbai-Colombo), which departs from the city at around 6.05 pm.
According to senior airport officials, the error occurred because both the aircraft were parked at the same aerobridge. An airport official said, “Each aerobridge has two boarding gates. Both the aircraft were parked in the same aerobridge (number 65), but at different boarding gates.
This led to the passenger entering the incorrect aircraft. It is the airline’s responsibility to check the passenger’s boarding pass before he enters the aircraft. If that had been done, this incident wouldn’t have happened. This is a lapse on the airline’s part.” The officer further asserted that such oversight could pose a security threat to the airport.
16/07/15 Neha LM Tripathi/Mid Day
