Mumbai: Payload penalties imposed on Air India's direct flight from Mumbai to Newark continue to trouble its passengers, some of whom reached New York 12 days ago but are yet to receive their bags. A group of 18 students, enrolled in various master's programmes at New York's Pace University, are among those affected - a few have collected a few of their bags while others have been left luggage-less.
Mumbai Mirror reported on Saturday that a combination of factors had caused flight AI 191 to leave behind bags for a week - about 105 tonnes since August 8. To make up, the airline began to route the Mumbai-Newark flight through Frankfurt, so as to reduce the amount of fuel it carried and increase the baggage it took on board.
While it has begun to clear the backlog, some passengers, like the 18 students, have been badly inconvenienced. Mira Road resident Bhowmik Dixit, 24, is one of them. "After making multiple visits I was lucky to have received my baggage on Tuesday morning," he told Mumbai Mirror on the phone from Jersey City. "With just $75 given to us as compensation, the trips to Newark airport have cost me five times over."
19/08/15 Aditya Anand/Mumbai Mirror
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Mumbai Mirror reported on Saturday that a combination of factors had caused flight AI 191 to leave behind bags for a week - about 105 tonnes since August 8. To make up, the airline began to route the Mumbai-Newark flight through Frankfurt, so as to reduce the amount of fuel it carried and increase the baggage it took on board.
While it has begun to clear the backlog, some passengers, like the 18 students, have been badly inconvenienced. Mira Road resident Bhowmik Dixit, 24, is one of them. "After making multiple visits I was lucky to have received my baggage on Tuesday morning," he told Mumbai Mirror on the phone from Jersey City. "With just $75 given to us as compensation, the trips to Newark airport have cost me five times over."
19/08/15 Aditya Anand/Mumbai Mirror
