Mumbai: Air India on September 20 announced it has set up a dedicated monitoring team under an executive director which would conduct surprise checks to ensure safe travel and better service delivery to its passengers.
"Senior executives will undertake surprise checks to monitor and supervise the safety and cleanliness inside and outside the aircraft. They will ensure increased servicing of equipment onboard the aircraft," the national carrier said in a release.
"A senior officer of engineering will closely monitor cleaning service providers for quality of cleaning in the cabins. More manpower will be deployed on each aircraft for cabin upkeep," it said.
"Immediate action will be taken on the feedback shared by the passengers, cabin crew and cabin engineers," the release added.
21/09/15 IANS/Business Today
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"Senior executives will undertake surprise checks to monitor and supervise the safety and cleanliness inside and outside the aircraft. They will ensure increased servicing of equipment onboard the aircraft," the national carrier said in a release.
"A senior officer of engineering will closely monitor cleaning service providers for quality of cleaning in the cabins. More manpower will be deployed on each aircraft for cabin upkeep," it said.
"Immediate action will be taken on the feedback shared by the passengers, cabin crew and cabin engineers," the release added.
21/09/15 IANS/Business Today
