Saturday, January 02, 2016

SpiceJet asked to pay Rs 60,000 for losing passenger's luggage

NEW DELHI: The apex consumer court has asked SpiceJetBSE 9.44 % airline to pay compensation and penalty of Rs 60,000 to a Tripura resident for losing his luggage in one of its flights.

Justice J M Malik asked the air carrier to pay the compensation amount to Agartala resident Dr Atanu Ghosh whose one out of five registered 'check-in' baggages was lost during his flight and could not be found.

Both the lower fora had granted compensation of Rs 50,000 in favour of Ghosh. Thereafter, the airline approached the National Consumer Disputes Redressal Commission (NCDRC) against the orders of the fora and claimed that the amount awarded to Ghosh was on the higher side.

However, NCDRC said that "the compensation already granted by the fora below is on the lower side" and dismissed the airline' petition with additional costs of Rs 10,000, to be given to Ghosh.
01/01/16 PTI/The Economic Times
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