Chennai: Domestic airlines carried 76.55 lakh passengers in January 2016 as againt 62.45 lakhs the same month last year, thus recording a growth of 22.58 per cent.
Of the 76.55 lakh passengers, Indigo alone ferried 27.26 lakh passengers followed by Jet Airways (14.32 lakh) and Air India (12.23 lakh). Indigo registered a market share of 35.6% - way ahead of all other carriers.
Air-India had a growth of 4.98% in passenger traffic while private carriers had a growth of 26.61%.
However, Spicejet has the highest passenger load factor of 92.1% when compared to other airlines. However, the passenger load factor during january dipped compared to the previous month as the tourist season ended.
A total of 823 complaints have been registered against the airlines. As per data available, the number of complaints for every 10,000 passengers carried in January has been 1.1. Air-India topped the list recording 2.8 complaints per 10,000 passengers.
The majority of complaints (30.5%) against airlines were flight issues while 28.7% was customer service issues, while 22.4% was on baggage problems and 6.2% on refund on tickets.
19/02/16 New Indian Express
To Read the News in full at Source, Click the Headline
Of the 76.55 lakh passengers, Indigo alone ferried 27.26 lakh passengers followed by Jet Airways (14.32 lakh) and Air India (12.23 lakh). Indigo registered a market share of 35.6% - way ahead of all other carriers.
Air-India had a growth of 4.98% in passenger traffic while private carriers had a growth of 26.61%.
However, Spicejet has the highest passenger load factor of 92.1% when compared to other airlines. However, the passenger load factor during january dipped compared to the previous month as the tourist season ended.
A total of 823 complaints have been registered against the airlines. As per data available, the number of complaints for every 10,000 passengers carried in January has been 1.1. Air-India topped the list recording 2.8 complaints per 10,000 passengers.
The majority of complaints (30.5%) against airlines were flight issues while 28.7% was customer service issues, while 22.4% was on baggage problems and 6.2% on refund on tickets.
19/02/16 New Indian Express
