Tuesday, March 29, 2016

4-hour delay on SpiceJet flight leaves passengers fuming at Goa airport

On Monday evening, the Goa airport saw a barrage of agitated passengers, who had a lot to complain about as their SpiceJet flight kept getting delayed every hour. Every new announcement also brought news of another delay.
SpiceJet flight SG 487, scheduled to depart at 5.45pm, got delayed by four hours. The flight, which would have otherwise flown passengers to Mumbai and Kolkata in a matter of hours, remained in the airport from around 4.30pm (boarding time) to 9.40 pm, after which it finally took off. The passengers were provided with some food after almost three hours, that too after they created a ruckus by shouting and gathering around the crew members at the airport’s Gate D, from where the flight was to depart. Hundreds of passengers, who were stranded at the Goa airport, demanded an explanation from the airline. They fumed when the airline officials, including the crewmembers had no response for them.
The passengers, who had already checked in for their flight, were initially informed that their flight was delayed by an hour and few minutes. The airline updated this information after an hour only to say the flight had been delayed once again.
It was then that the passengers demanded an explanation from the airline to which the airline officials kept assuring them for a solution as soon as possible. Around 8 pm, the passengers were assured that their flight would be taking off at around 9.15pm. However, they were left disappointed once again, since their flight got delayed by another 30 minutes.
29/03/16 Varun Singh/Mid Day
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