'High-handed' immigration officers at Delhi's Indira Gandhi International Airport are giving nightmares to air travelers - even if they are domestic flyers.
Passengers from Mumbai to Delhi became the latest victims as they were 'detained' for nearly three hours at Terminal-3 after they objected to the rude behaviour of the immigration staff. Three domestic passengers - two software developers and one senior doctor from Mumbai -have alleged that the immigration officials ganged up, abused and manhandled them and also tried to snatch their mobile phones.
Victim Abhishek Baxi, who is a software developer, reached the IGI Airport on the intervening night of March 4 and 5 along with his business partner. "Around 12.30 am, I landed at the IGI airport through an international flight (AI314) coming from Hong Kong. There was some confusion or mismanagement at the exit queue for domestic passengers.
An argument ensued between some passengers and the immigration official stamping the boarding passes. I was far behind in the queue, and although I heard the noise, I did not know what the argument was about. When I reached the official's counter to get the pass stamped, he spoke rudely to a senior citizen to which I objected," Baxi told Mail Today.
Later, some other officials of the immigration department joined him.
According to the complainant, officials were angry with him because he asked him to behave properly with a senior citizen. Later, a senior official of immigration department arrived on the scene but instead of sorting out the matter, he blamed Abhishek, his business partner and Dr Susheel Mahindroo, a senior doctor with Jaslok Hospital in Mumbai for the sequence of events. After analysing the CCTV footage, he later toned down and asked Abhishek to write a compromise letter.
07/03/16 Ankur Sharma/India Today
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Passengers from Mumbai to Delhi became the latest victims as they were 'detained' for nearly three hours at Terminal-3 after they objected to the rude behaviour of the immigration staff. Three domestic passengers - two software developers and one senior doctor from Mumbai -have alleged that the immigration officials ganged up, abused and manhandled them and also tried to snatch their mobile phones.
Victim Abhishek Baxi, who is a software developer, reached the IGI Airport on the intervening night of March 4 and 5 along with his business partner. "Around 12.30 am, I landed at the IGI airport through an international flight (AI314) coming from Hong Kong. There was some confusion or mismanagement at the exit queue for domestic passengers.
An argument ensued between some passengers and the immigration official stamping the boarding passes. I was far behind in the queue, and although I heard the noise, I did not know what the argument was about. When I reached the official's counter to get the pass stamped, he spoke rudely to a senior citizen to which I objected," Baxi told Mail Today.
Later, some other officials of the immigration department joined him.
According to the complainant, officials were angry with him because he asked him to behave properly with a senior citizen. Later, a senior official of immigration department arrived on the scene but instead of sorting out the matter, he blamed Abhishek, his business partner and Dr Susheel Mahindroo, a senior doctor with Jaslok Hospital in Mumbai for the sequence of events. After analysing the CCTV footage, he later toned down and asked Abhishek to write a compromise letter.
07/03/16 Ankur Sharma/India Today
