“I feel like I am on a plane due to the service and food on offer,” said Pankaj Batra, who travelled on Gatimaan Express on Tuesday.
Mr. Batra wasn’t very far from the truth. The “train hosts” on board the semi-high-speed train have been trained in airline hospitality at Terminal 3 of Indira Gandhi International Airport here. Though the food and services in the train have been provided by the Indian Railway Catering and Tourism Corporation (IRCTC), the work has been outsourced to a firm specialising in airline hospitality.
“The company, Travel Food Services, has got 250 outlets in India and UAE, and runs 25 lounges at airports in Mumbai, Chennai and Kolkata, apart from running a kitchen at T3,” IRCTC spokesperson Sandip Dutta told The Hindu .
He said the train hosts were experienced in airline catering and serving on domestic full-cost carriers. “They run a consortium along with Sky Gourmet and are one of the few companies selected to run the T3 kitchens. That’s why the standard of food and services on the train match that of an airline. We hope to maintain these standards.”
06/04/16 Sidhartha Roy/The Hindu
To Read the News in full at Source, Click the Headline
Mr. Batra wasn’t very far from the truth. The “train hosts” on board the semi-high-speed train have been trained in airline hospitality at Terminal 3 of Indira Gandhi International Airport here. Though the food and services in the train have been provided by the Indian Railway Catering and Tourism Corporation (IRCTC), the work has been outsourced to a firm specialising in airline hospitality.
“The company, Travel Food Services, has got 250 outlets in India and UAE, and runs 25 lounges at airports in Mumbai, Chennai and Kolkata, apart from running a kitchen at T3,” IRCTC spokesperson Sandip Dutta told The Hindu .
He said the train hosts were experienced in airline catering and serving on domestic full-cost carriers. “They run a consortium along with Sky Gourmet and are one of the few companies selected to run the T3 kitchens. That’s why the standard of food and services on the train match that of an airline. We hope to maintain these standards.”
06/04/16 Sidhartha Roy/The Hindu
