New Delhi: The Director General of Civil Aviation (DGCA) on Saturday mooted several changes in civil aviation norms which, if implemented, will cap airline cancellation charges and slash fee on excess baggage.
While the move was hailed as progressive by passengers, the airline industry warned that such populist moves could severely affect their revenue.
Among the several changes proposed by the DGCA is one that links cancellation charges to the base fare of tickets. “Under no circumstances the cancellation charge shall be more than the basic fare,” the proposed guideline from the Ministry of Civil Aviation said.
“The proposals have been made after several complaints from passengers,” said Civil Aviation Minister Ashok Gajapathy Raju.
The aviation regulator’s move is primarily in response to the hike in cancellation fees, especially by budget airlines, following which it had sought an explanation. IndiGo and SpiceJet have increased their cancellation fees to a flat Rs 2,250, while Go Air hiked them to Rs 2,225 in April.
11/06/16 Arindam Majumder/Business Standard
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While the move was hailed as progressive by passengers, the airline industry warned that such populist moves could severely affect their revenue.
Among the several changes proposed by the DGCA is one that links cancellation charges to the base fare of tickets. “Under no circumstances the cancellation charge shall be more than the basic fare,” the proposed guideline from the Ministry of Civil Aviation said.
“The proposals have been made after several complaints from passengers,” said Civil Aviation Minister Ashok Gajapathy Raju.
The aviation regulator’s move is primarily in response to the hike in cancellation fees, especially by budget airlines, following which it had sought an explanation. IndiGo and SpiceJet have increased their cancellation fees to a flat Rs 2,250, while Go Air hiked them to Rs 2,225 in April.
11/06/16 Arindam Majumder/Business Standard
