Chennai: You are going to miss the smiling woman at the ariport check-in counters in Chennai, but if you are in a hurry, her replacement -- mechanised kiosks -- will make you happy.
Airports Authority of India is planning to have automated kiosks that let passengers punch in the booking number, select a seat, get boarding cards printed, drop the bags nearby and move to board the plane-- all without standing in queue. While the existing system allows self check-in of passengers with only cabin bags, the new kiosks will take care of check-in bags which will be tagged by the machine. The passenger has to drop the baggage in a nearby slot from where it will be automatically moved to the cargo hold. There will be a system at the drop box to make a payment if the weight of bags exceed the maximum allowed as free.
With minimum human assistance, experience has shown at airports abroad, check-in happens faster. Air India introduced a system at Mumbai airport on April 1 this year by which passengers can print boarding pass and pick baggage tags before dropping bags at a counter. This is being used only for select domestic routes.
For those with only cabin bags, the domestic terminal at Chennai airport has two self check-in kiosks. There is a demand from airlines for installing 10 such machines which are popular among passengers.
Airport director Deepak Shastri said several new kiosks will be in place in six months.
13/07/16 V Ayyappan/Times of India
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Airports Authority of India is planning to have automated kiosks that let passengers punch in the booking number, select a seat, get boarding cards printed, drop the bags nearby and move to board the plane-- all without standing in queue. While the existing system allows self check-in of passengers with only cabin bags, the new kiosks will take care of check-in bags which will be tagged by the machine. The passenger has to drop the baggage in a nearby slot from where it will be automatically moved to the cargo hold. There will be a system at the drop box to make a payment if the weight of bags exceed the maximum allowed as free.
With minimum human assistance, experience has shown at airports abroad, check-in happens faster. Air India introduced a system at Mumbai airport on April 1 this year by which passengers can print boarding pass and pick baggage tags before dropping bags at a counter. This is being used only for select domestic routes.
For those with only cabin bags, the domestic terminal at Chennai airport has two self check-in kiosks. There is a demand from airlines for installing 10 such machines which are popular among passengers.
Airport director Deepak Shastri said several new kiosks will be in place in six months.
13/07/16 V Ayyappan/Times of India
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