Thursday, August 11, 2016

$7,000 compensation for EK521 passengers

Dubai: Less than one week after Emirates flight EK 521 was involved in an operational incident at Dubai International Airport (DXB), all 282 passengers on board have been informed that they will receive a compensation totalling $7,000 each.

Speaking to Khaleej Times on Wednesday evening, one man - whose wife and two children were on board the flight which was travelling from India to Dubai - said he received the news from Emirates via email.

"The mail came through on Tuesday evening, but I only saw it on Wednesday morning."

He lauded the airline for dealing with the issue "so quickly", but made a point of highlighting his family's lucky escape.

"There is no way I will be negotiating on the amount. These people saved my family's life."

And that is something that cannot be forgotten, he said.

"It isn't possible to compensate for loss of life, and we are lucky this compensation is only for the small monetary loss we endured through losing our luggage."

Over 300 people had a miraculous escape on August 3 when the Boeing 777 aircraft was involved in a landing incident in Dubai.    
11/08/16 Kelly Clarke/Khaleej Times
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