Monday, August 15, 2016

Back from Istanbul, Gurgaon couple relives airport trauma

Gurgaon: The Josephs, a Gurgaon couple, set out for a trip to the US late on July 15 (Friday) but their vacation turned into a holiday nightmare when they reached Istanbul when a coup attempt was underway in the country. They were to have a 3-hour layover at Istanbul but ended up camping out at the airport for over 32 hours.
All outgoing flights to the United States and other countries were either cancelled or indefinitely delayed, and the passengers were scrambling to find the next best option. "When we got off the plane, it was complete chaos at the airport," Neema Joseph, a resident of Golf Course Road, told TOI. "We landed there around 1:20am local time on July 16 (Saturday), and people had been waiting to board their flights since Friday evening. Thousands of people were rushing about the airport and it was utter confusion. To exacerbate the situation, flights continued to arrive until late evening and the crowd continued to grow but not abate," she said.
"We were told to stand in line to get any information about our own flights or any alternate flights. We ended up standing in that line for approximately 9 hours. There was only 3 airport staff present to dole out information to those thousands of people. It was an agonising wait. And unbelievably, at the end of it they only told us that the booth was closed and that we need to consult someone else for our flight information," added Joseph.
15/08/16 Times of India
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