Samsung is reportedly deputing its representatives at select airports to help those affected by Galaxy Note 7 ban on flights.
In the US, people carrying the Samsung Galaxy Note 7 on flights can face fines under an emergency US order issued last week. According to a report by ABC13, Samsung representatives are present at the George Bush Intercontinental Airport in Houston, Texas, to help Samsung Galaxy Note 7 users exchange the phone or get refunds at the airport before boarding the flight.
The South Korean company is also offering replacement phones to Galaxy Note 7 users flying out of South Korea. There's no official word from Samsung on this program, other than reports emerging out of various airports.
Samsung's move to be physically present at airports makes sense for the company after the Galaxy Note 7 was barred from airplanes by a string of carriers and aviation regulators including India and the US due to fire concerns.
18/10/16 Ketan Pratap/Gadgets NDTV
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In the US, people carrying the Samsung Galaxy Note 7 on flights can face fines under an emergency US order issued last week. According to a report by ABC13, Samsung representatives are present at the George Bush Intercontinental Airport in Houston, Texas, to help Samsung Galaxy Note 7 users exchange the phone or get refunds at the airport before boarding the flight.
The South Korean company is also offering replacement phones to Galaxy Note 7 users flying out of South Korea. There's no official word from Samsung on this program, other than reports emerging out of various airports.
Samsung's move to be physically present at airports makes sense for the company after the Galaxy Note 7 was barred from airplanes by a string of carriers and aviation regulators including India and the US due to fire concerns.
18/10/16 Ketan Pratap/Gadgets NDTV
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