Tuesday, January 31, 2017

A Tweet that changed the fate of Guwahati Airport!

Guwahati: The Airports Authority of India has put in place several decongestion measures to handle the 24 per cent year-on-year rise in passenger traffic at the Lokpriya Gopinath Bordoloi International (LGBI) airport in Borjhar here.

“A slew of measures have been taken over the past few months to take care of the rise in passenger traffic. To name a few, we have introduced two additional baggage X-ray machines and put them in strategic locations. Queue managers have been stationed to assist passengers. We also have what we call flexible check-in counters (30 of them) to facilitate passengers of any airline so that the load is taken off from counters where there are more people,” LGBI airport director B.K. Tailong said.

At present, there are four baggage X-ray machines at the airport with authorities saying that the load of passenger rush on one of them, which serves two top airlines, has been divided. Tailong said this when asked about a tweet by Union minister of state for home affairs Kiren Rijiju on passengers’ inconvenience at the airport during peak hours.

Rijiju had shared his observations at the airport and tweeted: “Passengers face inconveniences at Guwahati Airport during rush hour. I reviewed the whole issue with Guwahati Airport authority and security officials. Will take some steps to ease passengers’ concerns.” The minister, who hails from Arunachal Pradesh, earned appreciation for his reaction by several people on Twitter.
30/01/17 The Telegraph/North East Today
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