Monday, August 14, 2017

Indigo Ailrines draws flak over broken wheelchair

Mumbai: Indigo Airlines was at the receiving end of social media ire after a 29-year-old differently-abled ac tivist, lodged a strong protest against the carrier for allocating him a broken wheelchair when he landed in Mumbai on Sunday morning.

"Extremely disappointing that I was brought down the plane in a broken wheelchair by Indigo6E DELMUM 6E 167 - Big safety threat," Nipun Malhotra tweeted, along with pictures of a damaged spoke of the wheelchair's rim, causing a flutter on social media.
According to Malhotra, they were alighting from the Delhi-Mumbai flight, which arrived at 9:30 am on Sunday, when he noticed the broken wheelchair. "I had my personal attendant travelling with me. When we were coming down the ramp, the wheelchair felt rickety and we noticed that a spoke was broken. It was an extremely scary experience. Once down, the airline staff even tried to stop us from taking pictures," said Malhotra, who is a co-founder and CEO of Nipam Foundation.

The Foundation runs Wheels for Life initiative which encourages donors to donate wheelchairs to the needy. Malhotra not only writes regularly on disability issues, his efforts also led to Zomato incorporating `wheelchair access' filters and wheelchairs being made available at events like NH7 music festival and the Jaipur Literature Festival.
14/08/17 Satish Nandgaonkar/Mumbai Mirror