Thursday, September 21, 2017

2,000 flyers stranded at RGIA after 16 Mum flights diverted

Hyderabad: Over 2,000 passengers were left stranded at the city's Rajiv Gandhi International Airport (RGIA) on Tuesday night -many without food and accommodation -after 16 flights to Mumbai were diverted to the Shamshabad facility on account of unfavourable weather conditions in the Maharashtra capital.
In fact, hundreds of them were forced to stay put at the airport till late on Wednesday afternoon, with many airlines failing to accommodate them on earlier flights.
While a bulk of the diverted aircrafts belonged to Jet Airways - servicing both domestic and international circuit - the list included Air India, Swissair, Malaysian Airlines and Air Canada carriers.
The air traffic disruptions led to massive chaos at the Hyderabad airport, as hapless passengers lashed out at airline authorities for their apathy and demanded alternative arrangements.
Angry outbursts over poor communication from airline staffers and lack of basic facilities flooded social media platforms, even as operators made attempts at pacifying their guests. "The diversion wasn't in the airline's control, so we cannot complain. But what transpired later could have been managed better," said Sandeep Sharma who was on board Jet Airways' flight from Kolkata to Mumbai.
21/09/17 Times of India